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FREQUENTLY ASKED QUESTIONS

How can I place an order on the Everyday Flowers website?

Follow these steps to order your bouquet:

  1. Select your favorite bouquet and “Add to Cart.”
  2. At the Shopping Cart page, enter any applicable Coupon Code. Click “Proceed To Checkout” when ready.
  3. Fill in your “Billing Details,” “Shipping Details,” desired “Delivery Date,” and any personal “Message.”
  4. Complete your payment via our secure system.

Cancellations made 24 hours before delivery incur a 50% charge of the total order cost. Orders that are already prepared and en route cannot be canceled. For any changes, please contact us directly at +6014-663-4913.

Occasionally, specific flowers in your bouquet may go out of stock. When this happens, we’ll automatically replace them with items of similar or higher value while maintaining the overall look of your arrangement – at no extra cost. 

To ensure secure and worry-free transactions for all customers, we only accept payments through credit cards and ipay88.

How can I arrange for self-collection?

For self-collection, select “Self Pickup” during Checkout page. Indicate your estimated collection date and time in the order notes, and make sure it falls after the minimum order before days indicated on the product.  

Our studio is located at Damansara Jaya, PJ. You can collect your flowers anytime between 9am – 7pm daily.

We do not currently offer walk-in purchases as we operate primarily online. Please order through our website or call us for any inquiries.

What is the delivery timeframe for my blooms?

We deliver Monday to Friday from 10 am-6 pm. 

Different arrangements have specific minimum timeframes (e.g. some take 3 days for us to prepare, others take 2 days). Please check the minimum timeframe next to each product before placing your order.

For arrangements that qualify for same-day delivery, orders must be placed by 12 pm for us to deliver on the same-day.

Please note, we cannot guarantee specific delivery times at this current moment.

Click “Calculate shipping price” link on the product page. Enter your delivery location to view your shipping rate for the arrangement.

Please ensure the recipient is available during the delivery window to avoid additional charges.

If the recipient is unavailable, we’ll contact you to figure out whether to:

  1. Leave the flowers with a friend/colleague/receptionist/neighbor you trust.
  2. Reschedule the delivery for an additional fee of RM50. 

While we always aim for prompt delivery, slight delays may occur due to circumstances outside of our control like bad weather or heavy traffic.

We’ll keep you informed of any significant changes to your delivery time.

We currently only deliver within Klang Valley, Malaysia.

How do I keep my flowers fresh?

To keep your flowers fresh, remove the wrappers, trim the stems, and place them in a vase with water. Keep them away from direct heat and in a cool environment to prolong their life.

At Everyday Flowers, we believe in offering a diverse range of options to meet all your floral needs.

Alongside our fresh flower selections, we also provide beautifully crafted soap flowers and preserved flowers.

Our exquisite soap flowers offer a long-lasting, allergen-free alternative, perfect for those who wish to enjoy floral beauty without the maintenance.

Preserved flowers, on the other hand, retain the look and feel of fresh flowers while lasting much longer, making them an ideal keepsake. These options ensure that you can find the perfect floral solution for any situation, be it a lasting home decoration or a special, enduring gift.

Do you offer services for special events and weddings?

Yes, we provide bespoke services for weddings and special events. Contact us to discuss your needs, and let’s make your occasion unforgettable.

The Flower Bar Experience is a unique, interactive service we offer at events and gatherings. Imagine a bar where, instead of drinks, guests can get personalized mini bouquets or single-stem arrangements on the spot to take home. It’s our bespoke service that adds a memorable touch to weddings, corporate events, or any celebration, allowing guests to engage with the beauty of floristry and take away a personalized, living memento of the occasion.

At Everyday Flowers, we offer comprehensive floral services for weddings. This includes stunning decorations for your venue, bespoke backdrops that create the perfect setting for vows and photographs, as well as beautifully adorned wedding cars. We work closely with you to bring your vision to life, ensuring that every floral detail adds to the magic of your special day.

Yes, we specialize in crafting elegant floral arrangements and gifts for corporate events and clients. Whether you’re looking to impress at a company event, decorate your office, or send a thoughtful gift to a client or employee, we have the expertise and selection to convey your message with the beauty of flowers. Our team can handle everything from individual gifts to large-scale event decorations, all tailored to your company’s brand and the occasion’s specific needs.

Need More Help?

As your floral needs are unique, you may have questions that weren't covered in our FAQs. Don't let your queries wilt away — our dedicated support team is here to nurture your needs and help your floral visions bloom. Whether you need personalized advice, specific details, or just want to talk flowers, we're here for you.